Email configuration

For the instructions below you will need to know:

• Your email address (this is also your username)
• Your password
• Your domain name

For example – (do not use)

• john@yourcompany.com
• yoursecretpassword
• yourcompany.com

Follow the instructions appropriate to your local setup, replacing the values above with your own. If you use a different email application please follow the application’s instructions. All setups use mail.yourcompany.com for both POP and SMTP servers.

Outlook 2003

• Open Outlook
• Choose Tools > E-mail Accounts...
• Choose 'Add a new e-mail account' and click next
• Choose POP3 and click next
• Enter your name where it says 'your name'. This can be anything you want it doesn't matter but it will be what the people who receive mail from you will see and enter your email address under 'Email address'. Both your incoming mail server and outgoing server are mail.yourcompany.com. Your username is your email address. Click 'More Settings'.
• Choose 'Outgoing Server' and click 'My outgoing server (SMTP) requires authentication' and 'Use the same settings as my incoming mail server' Click 'OK', then click 'Next'
• Click Finish

Outlook 2007

• Open Outlook
• Choose Tools>Account Settings…
• Choose New…
• Choose Microsoft Exchange, POP3, IMAP or HTTP
• Check ‘Manually configure server settings or additional server types’ and press Next
• Choose ‘Internet E-mail’ and press Next
• Enter your name where is says ‘Your Name’. This can be anything and is the name that is displayed to people that you email. Enter your email address under ‘E-mail Address’. Select POP3 from Account Type, enter mail.yourcompany.com for both Incoming mailserver and Outgoing mailserver. Enter your email address under ‘User Name:’ and your password under ‘Password’. Check ‘Remember password’ and uncheck ‘Requre logon using Secure Password Authentication’.
• Press ‘More Settings…’ Choose 'Outgoing Server' and click 'My outgoing server (SMTP) requires authentication' and 'Use the same settings as my incoming mail server' Click 'OK', then click 'Next'
• Click Finish

Outlook Express

• Open Outlook Express
• Choose Tools > Accounts
• Click Add and choose 'Mail'
• Type in a display name, this can be anything you choose it doesn't matter, but the people you send your emails to will see it. Click next.
• Type in your email address and click next.
• Your incoming mail server is a POP3 server, Both your incoming and outgoing mail servers are: 'mail.yourcompany.com'. Click next
• Your account name is the same as your email address, enter your password and leave ‘Log on using Secure Password Authentication (SPA)’ unchecked. Click Next
• Click finish
• Click on Properties, then the Servers tab
• Check ‘My server requires authentication’, press OK and Close

Windows Mail (Vista)

• Open Windows Mail
• Choose Tools > Accounts and press Add
• Choose ‘Email Account’ and press Next
• Type in a display name, this can be anything you choose it doesn't matter, but the people you send your emails to will see it. Click next.
• Type in your email address and click next.
• Your incoming mail server is a POP3 server, Both your incoming and outgoing mail servers are: 'mail.yourcompany.com'. Check ‘Outgoing server requires authentication and click Next
• Enter your email address under ‘E-mail username’ and your password. Check ‘Remember password’
• Press Next and Finish

Entourage 2004

• Open Entourage
• Click on Tools > Accounts
• Click on New, choose POP and press OK
• Type in your name under ‘Name’, this can be anything you choose it doesn't matter, but the people you send your emails to will see it. Enter your email address under both ‘Email address’ and ‘Account ID’. Enter mail.yourcompany.com under ‘POP server’ and enter your password. Enter mail.yourcompany.com under ‘SMTP server’. Press ‘Click here for advanced sending options’ and check the box next to ‘SMTP server requires authentication’ and press return to close the popup.
• Press OK and close the Accounts popup by pressing the small red circle in the top left of the Accounts popup.

Mac Mail

• Open Mac Mail
• Choose Mail > Preferences
• In the bottom left of the window press the + sign
• Choose POP from ‘Account Type’, enter a description under ‘Account Description’ such as ‘My company POP’, enter your name under ‘Name’, this can be anything and will be the name shown when sending mail. Enter your email address and press Continue.
• Enter mail.yourcompany.com under Incoming mailserver, under ‘User Name’ enter your email address, and fill in your password then press Continue.
• Under ‘Outgoing Mail Server’ enter mail.yourcompany.com, check ‘Use Authentication’ and enter your email address under ‘User Name’ and your password under ‘Password’ and press Continue.
• Press Continue and Done.
• Close the Accounts popup using the small red circle in the top left of the Accounts popup.

Thunderbird 2

• Open Thunderbird
• Choose Tools>Account Settings
• Press Add Account on the left
• Enter your name under ‘Your Name’ and your email address under ‘Email Address’ and press Next
• Choose POP in the radio buttons at the top
• Enter mail.yourcompany.com under Incoming Server
• If you want to store this email separately to other email accounts in Thunderbird, uncheck the tick box ‘Use Global Inbox’
• Enter mail.yourcompany.com under Outgoing Server and press Next
• Enter your email address under ‘Incoming User Name’ and press Next
• Enter either your email address or any name of your choosing to identify the account under ‘Account Name’ and press Next
• Press OK
• Press Get Mail and enter your password when prompted, check the box ‘Use Password Manager to remember this password’
• When you first send an email you will be prompted for this password again, again check the box to remember the password.